Friendly Fraud isn't so Friendly

Learn how to protect your store against common Friendly Fraud tactics

Friendly Fraud

Here are the common types of Friendly Fraud

Descriptor Confusion

The Cardholder may not recognize the Transaction

Buyer Remorse

The Cardholder regrets the Transaction a few days later

Deliberate Fraud

Cardholder is complicit with informing the Issuer that they did not initiate the Transaction

Protect Yourself against Friendly Fraud

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